Following my earlier post on the last Labatt CEO WordPress update, he hasn’t done as he promised and posted details of where they’re up to in the alphabet – no real surprise there.

I’ve found that the migration link has now reached the ‘e’ accounts, or at least one of mine starting with ‘e’. So I clicked the link, re-entered the account password and it apparently went through OK. I say “apparently”, because there’s been no e-mailed confirmation, I can’t sign in with either Firefox or Internet Explorer (remember all the problems they were having getting Yuku to work with IE?) and the migrated account doesn’t show up in the Yuku user search.

Oh dear.

If I was really that bothered about the whole thing, I could open up a support ticket but ezboard, Inc.’s fabulous customer services representatives have confirmed that migration issues are being handled by … wait for it … one person which explains why one user has already been waiting five days with no response.

One person to handle the claimed 14,000,000 ezboard users and any issues they may have with the account migration process which appears to me at least to be broken.

Why doesn’t that surprise me either?

Tags: